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Returns & Exchanges

What is your return/exchange policy?

We want you to be completely satisfied with your Simon Pearce experience. If your purchase fails to meet your expectations for any reason, we will gladly accept returns of your Simon Pearce purchases up to 90 days from the time of purchase, subject t

How do I return or exchange an item?

Prior to sending a product back, submit your return here to generate a return authorization and a shipping label. You may also return items to one of our retail stores. Pendants and Sconces returned to our retail stores will be charged a $100 restock

What happens if my product arrives damaged?

If your package arrives damaged, please reach out to Customer Care immediately with a photo of the damaged item(s) and keep the packing materials. We will replace items that arrive broken at no cost to you. Damages from shipping must be reported with